Return & Refund Policy

  1. Every purchase from Auspicious Thread is unconditionally guaranteed. If you are not completely satisfied with your purchase, we will take it back for a refund or an exchange. If the value of the item is over £50, please be sure to return it via a trackable method. 
  2. If you receive any items that are damaged on arrival please contact us immediately within 24 hours of receipt of order. Contact us on info@auspiciousthread.com
  3. Please return the product(s) within 7 days of receipt of your order, in its original condition with proof of purchase and we’ll exchange or refund it, excluding the shipping and handling charges.
  4. Refunds will be processed minus any delivery and handling charges within 3-5 days of receipt of the product and inspection.
  5. Please return all your items to this address:

    Auspicious Thread
    24 Campden Crescent
    Wembley. London
    HA0 3JQ