- Every purchase from Auspicious Thread is unconditionally guaranteed. If you are not completely satisfied with your purchase, we will take it back for a refund or an exchange. If the value of the item is over £50, please be sure to return it via a trackable method.
- If you receive any items that are damaged on arrival please contact us immediately within 24 hours of receipt of order. Contact us on info@auspiciousthread.com
- Please return the product(s) within 7 days of receipt of your order, in its original condition with proof of purchase and we’ll exchange or refund it, excluding the shipping and handling charges.
- Refunds will be processed minus any delivery and handling charges within 3-5 days of receipt of the product and inspection.
- Please return all your items to this address:
Auspicious Thread
24 Campden Crescent
Wembley. London
HA0 3JQ